Shipping Policy:
1. Processing Time:
- Orders are typically processed within 2 business days after payment confirmation.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping usually takes 4-5 days for delivery.
- Expedited shipping delivers within 1-3 days after despatch for a faster option.
3. Shipping Costs:
- Shipping costs are calculated at checkout based on the destination and chosen shipping method.
4. International Shipping(for bulk orders only):
- We ship internationally, and shipping times may vary based on the destination.
- Customers are responsible for any customs duties or taxes imposed by their country.
5. Order Tracking:
- Tracking information will be provided once the order has been shipped.
- Customers can track their orders through the provided tracking number.
6. Delivery Issues:
- In the rare event of delivery issues, please contact our customer service with your order number for assistance.
7. Address Accuracy:
- Customers are responsible for providing accurate shipping information.
- Any additional charges incurred due to incorrect address details will be the customer's responsibility.
8. Delays:
- We are not responsible for delays caused by unforeseen circumstances, such as weather, natural disasters, or carrier issues.
9. Lost or Stolen Packages:
- We are not responsible for lost or stolen packages after delivery confirmation.
- Customers should ensure a secure delivery location or consider package insurance.
10. Returns Due to Non-Delivery:
- If a package is returned due to non-delivery, additional shipping charges may apply for reshipment.
11. Contact Information:
- For any shipping-related inquiries, contact our customer service at nurserybengal@gmail.com.
12. Policy Updates:
- This shipping policy is subject to change. Customers are encouraged to review it periodically for updates.
By making a purchase, customers agree to abide by the terms outlined in this shipping policy.